Smart Home Support & IoT Technical Assistance

Expert support for Smart Aura's IoT products and smart home automation systems. Get technical assistance, warranty service, and comprehensive customer support for all your smart home devices.

How Can We Help?

📞 Technical Support

Get expert technical assistance for installation, setup, troubleshooting, and device configuration from our certified support team.

📖 Documentation

Access comprehensive user manuals, installation guides, API documentation, and technical specifications for all products.

🔧 Warranty Service

Complete warranty coverage including repair, replacement, and maintenance services for manufacturing defects and component failures.

💬 Live Chat

Real-time assistance through our live chat system for quick answers to your questions and immediate problem resolution.

🎓 Training & Setup

Professional installation services and comprehensive training sessions to help you maximize your Smart Aura system's potential.

🔄 Updates & Maintenance

Regular firmware updates, security patches, and preventive maintenance to ensure optimal performance and longevity.

Support Ticket

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Response Times

Email Support

We typically respond to email inquiries within 24 hours during business days. For urgent technical issues, please use our phone support or live chat.

Phone Support

Our phone support is available Monday through Friday, 9:00 AM to 6:00 PM IST. Emergency support is available for critical system failures.

Business Hours

Monday - Friday: 9:00 AM - 6:00 PM (IST)
Saturday: 10:00 AM - 4:00 PM (IST)
Sunday: Closed